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SAFETY NOTICE


PEEX rX
Product Safety Information
Please read these important safety and handling warnings before using the PEEX rX.
Important Safe Handling Information

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  • The PEEX rX is fitted with a USB C port for charging and firmware updates. Charge only with provided USB lead via rX unit.

  • Only connect the USB cable to a USB computer port or a USB charger marked with the CE certification mark and the appropriate output rating. This is to ensure the device is charged safely.

  • The PEEX rX is supplied with a lanyard (and an optional extension) designed to fit comfort- ably around the neck. Whilst the lanyard features a magnetic safety clasp, care should be taken in use to avoid any risk of strangulation or injury as a result of entanglement.

  • The PEEX lanyard has magnetic parts which may attract metallic materials.

  • The PEEX receiver and lanyard should be cleaned with a dry cloth.

  • If you experience any irritation due to skin conditions or allergic reactions, stop using the PEEX receiver and consult your physician if symptoms are severe or persist. Do not use if wearing aggravates existing conditions.

  • The product is designed to be used with the earphones included with the PEEX rX. Whilst the design has been considered to manage excess cable, care should be taken to reduce the risks of entanglement.

 

  • The PEEX rX and the earphones included have been designed to provide safe sound pressure volumes in accordance with the European Union EN 50332-1:2013 standard. Initial maximum Sound Pressure Level (SPL) is therefore limited to 85dB(A) SPL. Users are required to select an override option, via the PEEX application, to de-limit the PEEX rX, which allows it to then reach a maximum level of 100dB(A) SPL.

  • To prevent possible hearing damage, do not listen at high volumes for long periods.

  • The PEEX rX is not waterproof. Immersion or excessive exposure to water may cause damage, malfunction and/or inoperability. In the event the PEEX rX comes in contact with water, clean immediately with a dry cloth.

  • The PEEX rX should operate normally in temperatures between 0° and 45° Celsius, with 5% to 95% non-condensing humidity. Only store in a dry and clean environment.

  • The PEEX rX is a wireless device and should be switched off in any location where you are advised to do so, e.g. in an aircraft; fuelling stations; places with explosive atmospheres etc.

  • The PEEX rX is designed and tested to comply with stringent radio emissions regulations. However, there is a risk of the device causing unexpected interference in other electronic equipment.

  • People with pacemakers are advised to maintain a separation of at least 15cm between a PEEX rX and their pacemaker.

  • Keep small parts out of reach of small children (especially those under 3 years old) as they may be a choking hazard.

  • Conformity

  • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • EU Simplified Declaration of Conformity (No.18/01s): “Hereby, PowerChord Limited declares that the radio equipment type PWHH-RXFG is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.peex.live

 

Important Battery Safety Information

  • The PEEX rX contains a built in Lithium-ion battery, improper use of which may cause a fire or explosion. 

  • The battery is not user replaceable and should only be replaced by Bandwidth Events or a service provider appointed by Bandwidth Events.

  • Do not disassemble, customise or short-circuit the battery.

  • Do not pierce the battery pack casing with any sharp object; break it open, or step on it. Do not strike, throw or subject the battery pack to severe physical shock.

  • Do not place the battery pack in fire or expose to open flame, heat or direct sunlight for extended periods of time.

  • Do not recharge the battery in extremely hot conditions or near open flames.

  • If electrolyte comes into contact with the skin or eyes, flush the electrolyte immediately with fresh water and seek medical advice.

 

Warranty Information

  • Bandwidth Events warrants this hardware product against defects in materials and workmanship 1 year from the date of purchase. This does not warrant against normal wear and tear, nor damage caused by accident or abuse.

  • If you are in need of technical support for our products, please contact Bandwidth Events via support@peex.live

  • If your product is found to be faulty, damaged, of a quality unacceptable to our standard, and you are found to have a valid claim under this warranty, you will be entitled to a replacement product or refund. In this case, please discontinue use of the product immediately, and contact support@peex.live to report a fault.

  • There are no user serviceable parts inside the PEEX rX.

  • If the product is found to have been misused, modified or interfered with it may invalidate your limited warranty.

  • Warranty benefits are in addition to rights provided under local consumer laws. You may be required to furnish proof of purchase details or product information when making a claim under this warranty.


Environmental

  • The PEEX rX is manufactured in line with international best practices (RoHS) designed to protect the environment by minimising the use of hazardous materials.

  • Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health. Please check your local initiatives offering electrical waste disposal and recycling services before disposing of any electrical equipment or batteries.

  • Electrical equipment (including those marked with the crossed out wheeled bin symbol) and batteries must be disposed of separately from household waste.

  • If you’re buying a new PEEX rX, please contact support@peex.live and we will be happy to help recycle your old one for free.​

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